FAQ

Q: What is the store currency?

  • The store currency is in USD. Singaporeans please pay via Paynow/Paylah to pay in SGD!

     

    Q: Do you accept commissions?

    • Sorry, I am not accepting commission currently. 

     

    Q: There is a mistake in my order! 

    • Please contact me via Instagram DM (potaytoeee) or Email (potaytoeee@gmail.com)  and I will make necessary arrangements for you. 

     

    Q: I gave the wrong address after placing an order! What do I do?

    • A: Contact me ASAP via Instagram DM (potaytoeee) or Email (potaytoeee@hotmail.com)!
    • Once your order is shipped, there is nothing I can do to change/redirect your shipment. 
    • Please double check your shipping address before making the order.

     

    Q: I made more than 1 orders, can I combine the shipping?

    • Yes you can as long as the orders are unshipped. You can leave a note at checkout or contact me via Email and I will refund you the extra shipping fees. 

     

    Q: What if my order is lost?

    • I will not be liable for lost shipments for Standard Shipping. Please check the Shipping Information page for more information. 

     

    Q: Where do you ship from?

    • Singapore! :)

     

    Q: Do you ship to UK and EU countries?

    • This store does not ship to the UK and EU countries. Please head to my Etsy store  to purchase! :)